Privacy Policy - Vidya Ras

Privacy Policy of our Application

Introduction

Welcome to VidyaRas, an educational technology platform that provides interactive learning experiences in music, wellness, creative skills, and competitive exam preparation. This Privacy Policy explains how VidyaRas collects, uses, shares, and protects the personal data of its users (students, teachers, and administrators). By using our website, mobile app, or any related service, you agree to this policy.

Information We Collect

1. We collect only the minimum data required to provide and improve our services.

a. Information You Provide Name, email, and contact number during account registration Profile details (such as interests, learning goals, or course preferences) Payment details processed securely through authorized gateways Communication and chat messages within the platform

b. Information Collected Automatically Device and usage information (browser type, device ID, app version) Log data such as session duration, IP address, and activity history Performance data for course progress and assessments

2. How We Use Your Information :
We use your information to: Deliver personalized learning experiences Enable course access and progress tracking Process secure payments and subscriptions Facilitate teacher-student communication Improve platform features and technical performance Ensure compliance with applicable laws

3. Data Sharing and Disclosure VidyaRas does not sell or rent your personal data. We only share limited information with: Payment partners (e.g., Razorpay) for transaction processing Live class providers (e.g., Zoom) for hosting online sessions Authorized educators and administrators for academic purposes All third-party services comply with industry-standard data protection measures.

4. Data Storage and Security We use secure cloud servers and encryption to protect your information. Access to user data is restricted to authorized personnel only. While we take every precaution, no online system can guarantee absolute security. Users are advised to maintain strong passwords and report any suspicious activity.

5. Your Rights You have the right to: Access and review your personal data Request correction or deletion of your information Withdraw consent for data processing (where applicable) Request information on data handling practices To exercise these rights, contact us through the in-app support section.

6. Data Retention User data is retained only for as long as necessary to provide educational services, meet legal obligations, or resolve disputes. Data related to inactive accounts may be anonymized or deleted after a defined retention period.

7. Cookies and Tracking We use cookies and similar technologies to improve platform performance, track analytics, and personalize content. You can manage cookie preferences through your browser settings.

8. Third-Party Services Our platform integrates external services (e.g., Zoom, Razorpay, Spotify, YouTube). These services operate under their own privacy policies. VidyaRas is not responsible for how these third parties collect or process your information.

9. Children’s Privacy VidyaRas is designed for learners above 13 years of age. If you are a parent or guardian and believe that your child has provided personal data, please contact us for data removal or review.

10. Legal Compliance VidyaRas complies with: Digital Personal Data Protection Act, 2023 (India) Information Technology Act, 2000 and related Rules Applicable Consumer Protection and E-Commerce Regulations We ensure responsible handling of educational and student data in alignment with national and global standards.

11. Changes to This Policy We may update this Privacy Policy periodically to reflect new legal or operational requirements. Users will be notified of significant updates within the platform.

12. Contact Us For any privacy-related concerns, queries, or requests, please use the Contact or Help section within the VidyaRas app or website.